University of Otago
Sophos Anti Virus Service
The Otago Sophos installers now use Sophos Remote
Service to retrieve information about which servers to download
updates. In the
past this was encoded into the installers. A successful installation
computer to have network access to the Otago Sophos servers otherwise
information or virus definition updates can occur until the Sophos
Management Service has transferred the correct settings.
There are many factors that affect the time taken to install Otago Sophos such as CPU speed and load, available RAM, and network connectivity, so be patient as it may take a slow machine up to 20 minutes or so to complete the installation and this is sometimes taken as a failed installation rather than a delay.
To test if your Otago Sophos is working, go to this site: http://www.eicar.org/85-0-Download.html Click to download the file in IE/Firefox/Safari, and Sophos should immediately tag it as a threat.
The correct primary and secondary update locations are sav-ou.otago.ac.nz or sav-stu.otago.ac.nz or sav-sta.otago.ac.nz. Do not attempt to change these settings manually. If they contain any of the old servers such as sophos.otago.ac.nz or sophos1.otago.ac.nz or sophos2.otago.ac.nz then you should download the latest Otago Sophos installer and run it.
During early 2015 the old servers and the current servers will have available the same version of Sophos so version numbering is no indicator of a successful upgrade or installation. Rather, check that the update locations are correctly set.
|ITS Security Web Page||ITS Notices Web Page|| Last Updated 12th Feb 2014
Sophos Web Site (off site)